Meet CueDose

What is CueDose?

CueDose is a smart, app-connected pill organiser that helps you stay on track with your medication or supplement routine. It’s designed to make taking your daily doses easier, more consistent, and less stressful.

How does CueDose work?

Download the Pill Calendar app, pair your CueDose via Bluetooth, and set up your reminder schedule.
The CueDose organiser will alert you when it’s time to take your medication!

Who is CueDose for?

CueDose is for anyone who:

- Struggles to remember their medication or vitamins

- Supports a loved one who takes regular medication

- Wants a smarter, calmer daily routine

It’s ideal for older adults, busy professionals, carers, or anyone managing a health condition.

Does CueDose need charging?

Yes — CueDose includes a rechargeable battery that keeps your pill organiser powered for up to a month on a single charge.

It uses a USB-C charger, and displays clearly when it's time to recharge. Simply plug it in overnight and you’re good to go.

How do I set up my device?

Follow our simple step-by-step guide to set up your CueDose.

What comes in the package?

  • 1x CueDose smart pill organiser
  • Welcome + instruction card
  • USB-C charger cord
  • QR code to download the Pill Calendar app
  • Access to our support team if you need help

How much does shipping cost?

All orders ship free Australia wide.

Where is CueDose shipped from?

All orders are packed and shipped from Australia.

We currently ship Australia-wide, with international shipping options coming soon.

Do you offer returns?

We want you to feel confident and supported when purchasing CueDose.

If your CueDose product isn’t working as advertised or you’re having ongoing trouble despite following our troubleshooting guides and support, we’ll happily offer you a refund or replacement within 30 days of delivery.

We do not offer refunds for change of mind or general preference (e.g. “I didn’t like the look/feel”), but we’re committed to helping you get the most out of your purchase.

Am I eligible for a refund?

To be eligible for a return:

  • You must contact us within 30 days of receiving your order
  • The product must not be damaged due to misuse
  • You’ll need proof of purchase
  • You’ll need to return the item to us (we’ll provide return instructions)

I'm having trouble with my device - help?

Check out our trouble shooting guide to find your answer.

I still need help - who can I talk to?

We’re here to support you.
Please use our contact form or email us at support@cuedose.com and we’ll get back to you as soon as possible.

Safety Advice

  • Keep out of reach of children: CueDose is not a toy and should be stored safely.
  • Handle with care: Dropping CueDose may damage the device or pills inside.
  • Avoid heat and flames: Do not place CueDose near naked flames, heat sources, or direct sunlight, this may cause damage or pose a fire risk.
  • Keep dry: Do not expose CueDose to water, moisture, or immerse it in liquid.
  • Safe charging: Only charge CueDose with the included USB-C cable and a standard 5 V USB power source.
  • No disassembly: Do not open, disassemble, or modify CueDose. If damaged, stop using and contact support.
  • Battery caution: If the device becomes excessively hot, leaks, or the battery swells, discontinue use immediately and contact support.
  • Medication suitability: Some medicines must remain sealed in their original foil packaging. If unsure, consult your pharmacist or doctor before use.
  • Missed doses: Follow your healthcare provider’s advice if you miss a dose.